What Personal Information does Firefly Apparel collect?
When you place an order with us we collect your name, address, email address, telephone number and credit card information. If you ask to be placed on our email list, we will collect your name and email address.
With whom is this information shared?
Your email and phone number are never given to any 3rd party. (The exception being a freight company in an overnight situation).
How can you update your Personal Information?
To change your email address with us, please email this box: NewAddress@FireflyApparel.com. You can always email our customer care staff at
CustomerCare@FireflyApparel.com with any requests or changes.
How do we use your email address?
We DO use your email to communicate all kinds of Customer Service information. e.g. we'll email you to confirm your order or notify you that it shipped. We'll email you to notify you of upcoming sales and events.
Even if you don't place an order with us, you will probably hear from us every 6 weeks.
What we DON'T use it for is anything else. We don't sell or rent your email address to anyone. We like our privacy and will fully respect yours!
If you only want to get emails from us about your order, and not about sales and special events, Unsubscribe@FireflyApparel.com and you can unsubscribe from our email updates.
Is it safe for me to shop online at FireflyApparel.com?
Your online orders at Firefly Apparel are just as safe as any other credit card purchase that you'll ever make. We use a sophisticated encryption technology to keep your credit card information safe while you're shopping online. So whether you're buying at a retail store, through a mail order catalog or online at Firefly Apparel
, your transactions will all have the same high standards for security.
At Firefly Apparel
we use SSL (Secure Socket Layering) 128 bit encryption to protect your information as it travels over the internet. We also hold a secure key, or digital certificate, through Digital Signature Trust. This key ensures that we are who we say we are and that any data exchanged online is protected from theft and tampering. Consumer protection laws protect you against any unauthorized use of your credit card. Federal law dictates that your legal liability is limited to $50 if your credit card number is used without your permission. If you suspect any illegal use of your card, call your issuing bank immediately to make sure your rights are protected.