What's Our Return Policy?
If, for any reason you are not completely happy with your purchase, you may return it to us for an exchange or a full product refund.

How do I return or exchange an item?
Just send the item(s) back with a note explaining the reason to:

Returns - Firefly Apparel
140 Covell Ave NW
Grand Rapids, MI 49504.

If you would like an exchange, first we'll issue a credit to your card for the returned item(s). Then when we ship your new item, we'll charge you for it. So your credit card billing statement is easy to understand!

How can I check on the status of my return or exchange?
Email Customer Care

If you are wondering about the status of a return or an exchange, it usually takes us about 2-3 weeks to process.